frequently asked questions
WHAT DO YOU SELL?
We sell Loadrite scales that fit wheel loaders, excavators, forklifts, skid steers, backhoes, conveyor belts and garbage trucks.
DO YOU PROVIDE PHONE SUPPORT?
Yes we do! Please call us for current rates. 1-800-528-5623
how can i get a quote?
You can call, email or fill out our online form to get a quote sent directly to you. Please have as much information about what you’d like the scale to do for you, and what type of machine you are putting it on, available when contacting us.
i have a technical question - who do i call?
You can call 800-528-5623 and we can give you your local technician’s information, or you can take a look at this quick list:
Erik Johnson (Virignia, West Virginia, Maryland, Deleware, Washington D.C.)
540-849-2566
Jamie Shipe (Virginia, West Virginia, Maryland, Deleware, Washington D.C.)
540-294-4147
Hunter Shehan (Kentucky) 502-507-4901
George Antone (Maine, New Hampshire, Vermont, Connecticut, Massachusetts, Rhode Island) 860-227-5188
HOW CAN I PAY MY BILL?
We accept cash, check, money order or credit card for payment. We gladly accept Visa and Mastercard. Please call 800-528-5623 to make a payment by phone with a credit card.
WHY DO I NEED A LOADRITE SCALE?
Time savings: No need to tip-off excess load, No need to reweigh, No repeated trips to the scale house
Increased Productivity: More trucks can be loaded per shift each day, Less time is spend queuing at the scale house
Reduced Costs: Eliminates expensive overload fines, reduces wear and tear from overloaded trucks, Eliminates lost product from overloading
Improved Customer Satisfaction: Customers receive exactly what they pay for, Customers don’t have to wait as long to receive goods
Increased Customer Control: Knowledge of exactly what is loaded, Collection of load data for analysis
A Loadrite scale could be saving you THOUSANDS a year!
CAN I SEE A WORKING LOADRITE SCALE IN ACTION?
Yes! We have customers all over our territory that would be glad to let you come in and see our product working. Just give us a call and we can set up a meeting for you.
wHAT IF I BUY A LOADRITE SCALE AND DO NOT LIKE IT?
We will gladly come take a scale off at no cost to you if you are not satisfied with our product. But we guarantee, you will be satisfied with our product and our service to you!
wHAT ARE YOUR OFFICE HOURS?
We are open Monday-Friday, 8:00AM to 5:00PM. Feel free to contact us at anytime, but if it’s 3:00AM – it may take us a few hours to return your call…but we will get back to you!
HOW CAN I CONTACT MID-ATLANTIC LOADRITE?
There are many ways to get a hold of us:
Visit our "Meet the Staff Link" on the site to email a distributor or contact Joe our administrative assistant at:
Phone: 800-528-5623 or Office: 540-416-4062
Email: info@Mid-Atlanticlr.com
Fax: 540-416-4063
Mail: P.O. Box 1004
188 Cold Springs Road
Stuarts Draft, VA 24477